Privacy Commitment
Oakhills Residential Homes Limited (“Crosshill House,” “we” or “us”) will obtain personal data and information from you when you contact us, enquire about Our services and register on the Crosshill House Website (“Site”). This Privacy Commitment sets out how We will use your personal data.
When We collect your personal data through this Site, We will give you a data protection notice (set out below), which sets out the way in which We process your personal data.
Cookies
We may also use information obtained about you from cookies (files which are sent by Us to your computer or other access device) which We can access when you visit the Site in future. When you visit the Site, We may also log your IP address, a unique identifier for your computer or other access device.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting Our cookies or disabling future cookies you may not be able to access certain areas or features of the Site.
Transfers and Third Party Information
By providing Us with your personal information and clicking “Send”, you consent to Our processing your information for the purposes set out in this Privacy Commitment and you consent to Our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If We do make such a transfer, We or they will, if appropriate, put a contract in place to ensure that your information is protected.
If you provide Us with Information about another person, you confirm that they have appointed you to act for them to consent to the processing of their information and that you have informed them of Our identity and the purposes (as set out in this Privacy Commitment) for which their information will be processed.
Unsubscribe/ Delete
If at some time in the future you do not wish Us to continue using your information you may contact Us and We will remove your information from Our database. You can instruct Us to do this:
* by e-mail via our contact form here – be sure to include your name and clear instructions on what you would like Us to do.
* by post to Crosshill House, Market Place, Barrow Upon Humber, North Lincolnshire. DN19 7BW.
Links to other sites
We may link from time to time to other web sites. We are not responsible for the content or privacy policies of these sites, nor for the way in which information about their users is collected and treated. In particular, unless expressly stated, We are not agents for those sites or advertisers nor are We authorised to make representations on their behalf.
General
You are entitled to ask for a copy of the information We hold about you (for which We may charge a small fee) which you have submitted to Us and to have any inaccuracies in your information corrected. You acknowledge, however, that you are responsible for keeping up to date and correct the personal details stored in your profile on the Site. For quality control and training purposes, We may monitor or record your communications with Us.
In the event of a sale or acquisition of some or all of Our business or assets, customer information may be one of the assets transferred.
If you have any questions concerning your personal information, about how We use your information, if your personal details change or if you change your mind about any of your marketing preferences, please contact us via our contact form here
Our home adheres to the standards for patient confidentiality as set out by our regulatory body the Care Quality Commission. You can see details of their inspection summary by visiting their website – www.cqc.org.uk